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Onsite Service & Support

Fibrenetix provide a comprehensive range of competitively priced Onsite Service and Support offerings, delivering fast, responsive, expert service, in partnership with Kodak Service & Support.  Recently voted as the "Best Storage Service Company of the Year 2005" for the second consecutive year by readers of Storage Magazine.

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Onsite Service & Support

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Onsite Service & Support

    Fibrenetix provide a comprehensive range of Onsite Service and Support offerings in partnership with Kodak Service & Support, delivering fast, responsive, expert service to meet our customer requirements.


Kodak Service & Support is one of the largest, best-trained service organisations in the world. Providing global multi-vendor IT services and support for more than 100 leading manufacturers of storage systems, document scanners, micrographic and commercial printing equipment.


With a huge worldwide network of highly trained industry-certified field engineers and technical specialists, Kodak boasts over a 95 percent customer satisfaction rating.


For the second consecutive year, readers of Storage Magazine voted Kodak Service & Support as the “Best Storage Service Company of the Year 2005”.


All Kodak field engineers receive direct factory training from Fibrenetix and attend an annual certification program to learn about the latest Fibrenetix technology advancements and product updates. Fibrenetix also provide direct factory engineering support and backup to Kodak engineers to ensure speedy resolution of customer issues.


Fibrenetix Onsite Service and Support offerings include 1, 2, or 3 Year contracts with parts/labour cover. 


Detailed information and pricing for our full range of Onsite Service and Support options is available upon request. Please contact your sales manager, email: or  download and complete our Onsite Service Request Form.


(c) 2004 Fibrenetix Group - All rights reserved.